Privacy Policy

This Privacy Policy describes how SlaunchX LLC, a Delaware limited liability company with its principal place of business at 69 Omega Dr, Suite 450, Newark, DE 19713, USA (“SlaunchX,” “we,” “us,” or “our”), collects, uses, and discloses information in connection with our website and your orders and inquiries (“Services”).

1. Information We Collect

1.1 Information you provide to us. When you submit an inquiry, place an order, or otherwise contact us, we may collect: your name, company name, email address, phone number, country, shipping/billing address, product interests, order details, and the content of any message you send us.

1.2 Payment information. If you place an order through our website, payment is processed by our third-party payment processor (Stripe). We do not receive or store your full payment card number; Stripe collects and processes that information subject to its own privacy policy and terms (available at stripe.com/privacy).

1.3 Information collected automatically. When you visit our website, we (and service providers acting on our behalf, such as Cloudflare and our anti-spam provider) may automatically collect technical information such as your IP address, browser type, device information, and pages visited, including through security tools (such as Cloudflare Turnstile) used to prevent spam and abuse.

2. How We Use Information

We use the information we collect to:

• respond to inquiries and process orders;
• communicate with you about your order, account, or inquiry;
• send order confirmations and, where applicable, shipping updates;
• prevent fraud, spam, and abuse (including through Cloudflare Turnstile verification);
• comply with legal, tax, and regulatory obligations (including recordkeeping related to children’s product safety compliance); and
• improve our website and Services.

We do not sell your personal information.

3. How We Share Information

We share information with:

• Service providers who perform services on our behalf, including our payment processor (Stripe), email delivery provider (Resend), security/anti-spam provider (Cloudflare Turnstile), and website hosting provider (Cloudflare Pages), each of which processes information subject to its own privacy policy.
• Our manufacturing partner, to the extent necessary to fulfill custom or OEM/ODM orders (for example, sharing packaging or labeling specifications you provide).
• Legal and regulatory authorities, where required by law, or to protect our rights, safety, or property.
• A successor entity, in connection with a merger, acquisition, or sale of substantially all of our assets.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to complete orders, respond to inquiries, and comply with our legal, accounting, and product-safety recordkeeping obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

5. Your Choices and Rights

You may contact us at sales@slaunchx.com to request access to, correction of, or deletion of your personal information, subject to applicable law and our legitimate business and legal recordkeeping needs. Depending on your state of residence, you may have additional rights under applicable state privacy law (for example, California, Colorado, Connecticut, Virginia, or other comprehensive state privacy statutes); we will respond to verified requests consistent with those laws.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies operated by our hosting and security providers (for example, Cloudflare) to operate the site securely and verify that form submissions are not automated (Cloudflare Turnstile).

7. Children’s Privacy

Our website and Services are directed at businesses and adult consumers purchasing baby and juvenile products; they are not directed at children, and we do not knowingly collect personal information from children.

8. International Visitors

We are based in the United States, and information we collect is processed and stored in the United States. If you access our Services from outside the United States, you understand that your information will be transferred to and processed in the United States.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the current version on our website with the “Last Updated” date above.

10. Contact Us

Questions about this Privacy Policy can be directed to sales@slaunchx.com, or by mail to 69 Omega Dr, Suite 450, Newark, DE 19713, USA.